Jamie Woodcock, “Working the Phones: Control and Resistance in Call Centers” (Pluto Press, 2017)

New Books in Sociology

What are the working conditions and what are the possibilities for change in the contemporary economy?In Working the Phones: Control and Resistance in Call Centers (Pluto Press, 2017), Jamie Woodcock,...

9 years ago

New Books in Sociology

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Jamie Woodcock, “Working the Phones: Control and Resistance in Call Centers” (Pluto Press, 2017)

New Books in Sociology

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