B. J. Pine II and J. H. Gilmore, "The Experience Economy: Competing for Customer Time, Attention, and Money" (HBR Press, 2020)

New Books in Sociology

How is the retail sector going to be best able to survive the Amazon juggernaut?I address this question with B. Joseph Pine II and James H. Gilmore in a discussion of their book The Experience Economy...

6 years ago

New Books in Sociology

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