Ep 8: The Klarna Experience – Replacing People with AIAI SIX PodcastSend us a textKlarna, the ‘shop now pay later’ app is one of the first big companies to embrace AI. So much so it’s customer service agent is now doing the work of 700 people.AI-powered customer servi...1 year agoEp 8: The Klarna Experience – Replacing People with AIAI SIX Podcast0:00 / 0:00Use this feed in your RSS readerCopy the publisher’s public feed URL, or build an OPML reading list for another reader.Copy RSS URL Open RSS feed · Find feeds & export OPMLKeep up with this sourceFollow this sourceKeep this source in your dashboard and return to its latest articles. Email alerts are managed separately in Settings.FetchFeeds groups articles by feed so you can follow sources, compare coverage, and save stories for later.Back to all articles from AI SIX PodcastMore from this feedChoose another story from AI SIX Podcast.Ep 9: AI Privacy Policies – What Are They Taking From Us?Ep 10: How Should Organisations Secure Their Data from AI Tools?Ep 11: Why Data is Integral to Getting the Most Out of AI for Your OrganisationEp 12: Long Listen with Dolores AndrewEp 13: AI in Crisis Response – Saving Lives with Smart TechEp 14: AI Agents vs Chatbots – What’s the Difference?Ep 15: What Does a Minister for AI Actually Do?Ep 16: Employees Smuggling AI into Work – The Rise of Shadow AI