Latest from No Vacancy Live!

While I was at the Hunter Conference, I asked John Schultzel of Olympia Hospitality a simple question: where do you actually find profit when there's no silver bullet—just pressure everywhere? 💰 Joh...

Sacramento doesn't have a Golden Gate Bridge. So they built demand with experiences—and then proved it with room nights. For #NoVacancyNews, I talked with Mike Testa (President & CEO, Visit Sacramento...

Chapter 5 of this 6-part CoralTree Customer Journey series gets into the guest-facing side: how the strategy shows up in communication and touchpoints across the stay. A strong customer journey does n...

Graduate has lived inside Hilton for a year and a half now, and the brand is growing without losing the personality that made it work in the first place. For #NoVacancyNews, I talked with Parker Hende...

While I was at the Hunter Conference, I talked with Greg O'Stean, Chief Development Officer, Hotel Equities about what makes a real owner–operator match—and what operators have to prove in this market...

The latest Hotel Business Hot Topics session, "Rethinking Hotel F&B: Smarter Strategies for Profit, Community and Stability," in partnership with Entegra, featured an insightful discussion between mod...

Glenn freezes, Suzanne can't hear anyone, and Craig somehow turns Milk Duds into a conspiracy theory. That's a normal Friday. For #NoVacancyNews, Friday Night Audit rolls into Episode 205 with Craig S...

Thirty years in, PM Hotel Group still thinks like an owner-operator—and that matters right now. While I was at the Hunter Conference, I talked with Paul Sacco of PM Hotel Group about how they protect ...